Terms of service
Overview
This website is operated by Velpure. Throughout the site, the terms “we”, “us”, and “our” refer to Velpure. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website or purchasing our products.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose.
Product Information
We aim to provide accurate product descriptions and information. However, we do not guarantee that all descriptions, pricing, images, or other content on this website are always accurate, complete, or current.
Velpure reserves the right to modify or discontinue products without notice.
Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including where fraudulent or unauthorized activity is suspected.
Prices are listed in Australian Dollars (AUD) unless otherwise stated.
Shipping
We currently ship within Australia. Delivery timeframes are estimates only and may vary depending on location and courier services.
Velpure is not responsible for delays caused by shipping providers or events outside our control.
Returns & Refunds
We offer a 30-day change of mind returns.
To be eligible for a return:
- The item must be returned in its original packaging
- The product must be unused and in original condition
- Proof of purchase is required
For full details, please refer to our Refund Policy.
Warranty & Liability
Velpure products are intended for general household use only.
To the maximum extent permitted by law, Velpure is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
Nothing in these Terms excludes rights available under Australian Consumer Law.
Intellectual Property
All content on this website, including logos, branding, text, images, and product designs, is the property of Velpure and may not be copied, reproduced, or used without written permission.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following changes constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact us at: